Our customer is currently looking for a SAP VIM Application Support Specialist to ensure the stability, performance, and continuous optimization of their Vendor Invoice Management (VIM) solution within SAP. You will act as the key liaison between business users, IT teams, and external partners to streamline financial operations.

Key Responsibilities

• Support & Maintenance: Provide functional and technical support for SAP VIM (OpenText), monitoring workflows and interfaces.
• Incident Management: Analyze and resolve incidents, documenting RCAs and resolution notes within ServiceNow.
• System Optimization: Manage service requests, implement governed IT changes, and support testing (UAT/regression) for new releases.
• Collaboration: Work with business stakeholders to improve invoice data quality and coordinate with external SAP vendors.

Qualifications & Skills

• SAP & VIM: Strong knowledge of SAP FI (Accounts Payable) and proven experience with SAP VIM (OpenText).
• Technical Know-How: Familiarity with SAP ECC or S/4HANA, IDocs, interfaces, and Procurement-to-Pay (P2P) processes.
• Troubleshooting: Ability to debug functional issues (basic ABAP debugging or OCR/Esker experience is a plus).
• Environment: Experience in an AMS (Application Management Services) context or international, ITIL-driven environments.
• Soft Skills: Strong analytical mindset, excellent communication skills, and the ability to prioritize tasks in a fast-paced setting.

Project Overview:

• Start: 1st September
• Duration Location: Milan OR Paris (3 days per week onsite, 2 days per week remote)
• Utilization: 5 days/40 hours per week
• Languages: Fluent English, Italian is a Bonus