Salesforce Sr Admin

Permanent| Remote in United States or Canada
| 6 months ago

Salesforce Administrator (Remote) – (Direct Hire)

Overview

Our Client is seeking a Senior Salesforce Administrator to serve as the primary owner of the Salesforce platform supporting 100+ users globally.

This role will act as the sole internal Salesforce admin, responsible for day-to-day support, user enablement, system optimization, and partnering cross-functionally across the business. The ideal candidate is hands-on, proactive, and comfortable owning the platform end-to-end.

Key Responsibilities

Serve as the primary Salesforce Administrator, owning platform support and ongoing enhancements

Provide day-to-day user support, troubleshooting issues and improving user experience

Partner cross-functionally with Sales, Marketing, Finance, Customer Experience, and IT

Build and maintain reports and dashboards to support business decision-making

Manage and improve data quality, including deduplication and data governance

Oversee and optimize opportunity pipeline visibility and reporting

Design and implement automation (Flows) to improve business processes

Support user onboarding, training, and adoption of Salesforce best practices

Collaborate with and manage third-party Salesforce partners/consultants as needed

Qualifications

Must Have:

5+ years of hands-on Salesforce Administration experience

Strong experience with Sales Cloud and Service Cloud configuration

Experience as a sole or lead Salesforce Admin supporting 50–100+ users

Proven ability to support end users and drive adoption

Experience working cross-functionally with multiple business units

Experience working alongside or integrating with an ERP system

Strong problem-solving, communication, and stakeholder management skills

Ability to work EST hours

Salesforce Certification preferred

Nice to Have:

Experience with solution design or Salesforce roadmap planning

ERP integration experience

Experience with Data Cloud or Agentforce

Manufacturing or Food & Beverage industry experience

Additional Details

Remote role

Occasional travel (including international) for sales meetings