Program Manager – IT Service Company

Minato City, Japan
| 2 weeks ago
SAP

The company is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

The company has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Position Description:

Role – Program Manager (Transformation/Transition/Service Delivery)

Industry expertise – Any one of the “Manufacturing, Retail, Life Sciences, Health Care.

Technology: ERP Applications, Data Analytics, AI

Pre-Sales Support:

· Program manage the pursuit

· Collaborate with other units to develop client specific solution.

· Drive customer workshops, pre-RFP discussions

· Extend thought leadership for influencing / winning the deals

Program Delivery:

· Defining program plan, strategy and business benefits definition and refinement

· Managing the sponsors and stakeholders of the program

· Take end-to-end bottom-line responsibility of a pursuit

· Achieving the program delivery goals with respect to time, budget, functionality and quality according to the program plan

· Ensuring right staffing for the program and mitigate resourcing issues from different areas where the skills are to be procured.

· Team management and team building

· Identification and mitigation of risks

· Creating status report for management – both internal and for customer

· Assist customer in defining business case for solutions

· Financial (budget, vendors) management of the program

Required

· 20+ years of relevant experience with majority in Information Technology projects

· 12+ years of experience in managing large complex programs in any one of the industry verticals

· Proven/preferred experience of managing large programs that involve AI, Cloud, Agile and workplace transformation.

· Experience of managing senior stakeholders and complex eco system including external partners

· Excellent team management abilities

· Effective communication and team leader

Preferred

· Good networking skills

· Capability to create, review and challenge estimates.

· Knowledge of Agile practice at program level

· Ability to identify opportunities and support sales team in growth.

· Strong analytical skills and expertise in at least one domain or technology area

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

· High analytical skills

· A high degree of initiative and flexibility

· High customer orientation

· High quality awareness

· Excellent verbal and written communication skills

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)

  • Term Life Insurance
  • Referral Bonus Programs
  • Year‑End Tax Support
  • Paid annual leave and bereavement Leave and Statutory Holidays
  • Short Working Hours for employees with caregiving responsibilities.
  • Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance
  • Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support
  • Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition
  • Workplace Amenities: On‑site amenities include complimentary beverages.