Success StoriesOrganizational transformation within the chemicals sector
SUCCESS STORY

Organizational transformation within the chemicals sector

TECHNOLOGY

INDUSTRY

Manufacturing

REGION

K2 deployed a broad spectrum of skilled consultants to help the spin-off business build critical IT capabilities from the ground up

A European multinational in the chemicals industry sought to establish independent IT operations following a corporate division. The client engaged K2 to provide specialized talent and expertise to build the technology foundation needed for long-term autonomy and growth.

Challenge

Following a corporate division, one of the client’s businesses, focused on specialty chemicals, needed to establish autonomous technology infrastructure within two years. This required untangling shared systems, creating new IT capabilities, and building technology teams capable of independent operation. Having partnered with K2 since 2017 on Salesforce and other technologies across the U.S., UK, France, Brazil, Spain, Italy, and Belgium, the client turned to K2 once again for support with this complex separation initiative.

Solution

K2 deployed a broad spectrum of skilled consultants to help the spin-off business build critical IT capabilities from the ground up:

  • AI integration and data development: K2 consultants are supporting the creation of a new data development team, focused on harnessing artificial intelligence to unify and analyze data across multiple enterprise platforms.

  • Cybersecurity: We supplied project managers and service delivery managers to strengthen the client’s cybersecurity function and ensure protection of its digital assets throughout the separation.

  • Service delivery management: K2 placed ITIL-certified professionals, including incident and change managers, to establish robust service management processes.

  • Salesforce: We provided Salesforce experts, including release managers, developers, administrators, business analysts, and QA leads, to help the new entity design and operate its own customer engagement platform.

Result

  • Operational efficiency: Stand-alone IT infrastructure reduces reliance on the parent company, improving agility and performance.

  • Stronger data insights: AI integration enhances analytics, enabling data-driven decision-making and strategic planning.

  • Market adaptability: Independent systems position the business to respond faster to evolving technologies and market demands.

  • Improved customer support: A dedicated Salesforce environment empowers personalized service and better customer engagement.

  • Long-term cost savings: Customized technology infrastructure helps optimize IT investments and lower ongoing costs.

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