K2 Partnering Solutions awarded ServiceNow consulting project by EXEO System Management

K2 Partnering Solutions is pleased to announce that we have been awarded a ServiceNow CSM operations improvement consulting project by EXEO System Management (ESM), a core subsidiary of Japan’s leading engineering infrastructure company, EXEO Group.

This project aims to enhance operational efficiency and service quality within ESM’s system maintenance and operations division, which uses ServiceNow as a foundational business platform. 

K2 will provide end-to-end consulting services, including full execution and project management, demonstrating our strong capabilities in ServiceNow consulting across global markets.

“I would like to extend my sincere congratulations to the K2 Japan team for securing this contract with ESM,” said Masahiko Yokoi, Representative Director of K2 in Japan. “This achievement reflects the deep expertise of our team in ServiceNow and our commitment to delivering real business value.”

Running from July through September, this ServiceNow consulting project builds upon the strong ongoing partnership between K2 and ESM.

“Last year, with K2’s consulting support, we were able to quickly launch ServiceNow for our service desk operations. This year, we asked K2 to support us again, aiming to leverage AI functionality within ServiceNow to solve further business challenges and deliver greater value to our customers,” said Yoshinobu Kato, Director of the Customer Service Center at ESM. “We once again expect high-quality results in a short timeframe.”