Technology consulting for the hospitality industry

With over 20 years of experience supporting leading hospitality brands around the globe, K2 Partnering Solutions understands the demands of delivering exceptional customer experiences. Our proven technology consulting for the hospitality industry provides comprehensive strategic advisory, project delivery, and application management services. This expertise helps hotel chains, restaurant multinationals and other hospitality companies improve efficiency, elevate service, and drive sustainable growth.

K2 helps ensure financial and operational systems run efficiently with SAP, guest interactions are personalized through Salesforce, and IT and business workflows are automated with ServiceNow.

Discover more

Proven results in the hospitality sector

Global hospitality clients
0
Client satisfaction rating
0 %
Years of hospitality industry experience
0 +
Markets served globally in the hospitality sector
0 +
“K2 supported a hospitality multinational through a critical SAP financial migration project. The engagement streamlined financial operations, maintained business continuity, and enhanced customer service in one of the company’s largest markets.”
Find out more about this K2 hospitality sector project

Hospitality industry success

Browse all success stories

Technology practice areas for hospitality

SAP

  • Centralize core operations: Optimize financial processes and human capital management across all global properties using SAP S/4HANA Cloud.
  • Enhance guest experiences: Improve planning and execution of maintenance, inventory, and facility management with SAP Field Service Management.
  • Predict demand accurately: Apply sophisticated machine learning within SAP Customer Activity Repository to forecast future room bookings and restaurant needs.
bob politi sap consulting practice head

Bob Politi

Global Head of SAP Consulting Practice

LinkedIn Email

Salesforce

  • Personalize customer journeys: Deliver highly tailored marketing messages and relevant offers to guests using the power of Agentforce Marketing.
  • Connect service agents seamlessly: Streamline complex customer interactions across all channels, including chat and social, using Agentforce Service.
  • Automate sales processes: Manage B2B agreements for corporate bookings and large events efficiently with automated workflows in Agentforce Sales.
alex scalzo salesforce consulting head

Alex Scalzo

Global Head of Salesforce Consulting Practice

LinkedIn Email

ServiceNow

  • Expedite facility requests: Resolve maintenance issues and physical site problems faster by routing tasks instantly through ServiceNow Field Service Management.
  • Transform employee onboarding: Implement unified digital experiences and automated workflows that simplify the process for new and existing employees.
  • Standardize service delivery: Use the IT Service Management (ITSM) platform to track and manage technology incidents across all properties worldwide.

Explore K2’s end-to-end consulting services

Strategic advisory

Empower technology to meet business objectives with K2’s strategic advisory services and actionable roadmaps. 

S-Imple project delivery

Accelerate ROI on your most critical projects through our battle-tested proprietary delivery methodology, S-Imple.

Thrive AMS

Maximize system performance while reducing operational disruptions using K2’s Thrive solution for AMS.

Let’s talk about your consulting needs

Contact us to discuss technology consulting for the hospitality industry

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.