Now more than ever people have switched from the early morning commute to the 1-minute journey to their desk at home. People are learning new ways to connect and interact with each other through new and innovative technologies. But with the move to everyone working from home, it makes you wonder if everyone is keeping on top of what new revolutions are emerging in their respective industry, and how remote work is changing the role of technology tools to facilitate how your company functions. How does one stay ahead of the curve and not get left behind in this new age of technology?

You could probably handle it in house, but with the ease in which everyone can network and collaborate from all corners of the globe, you don’t have to do it on your own or invest in any training or new infrastructure. You can actually find specialized partners to manage all of these complex tasks and emerging technology trends for you, so you can focus on your core business.

This year poses a sea of change in how we view the role of technology and the Internet of Things (IoT) in our every day business operations, and it’s critical that your business doesn’t get left behind. As the digital transformation trends we outline below take hold, companies need to find ways to stay competitive and rely on expert services, with specialized skills in data security, migrations, customization and software development to help navigate them. These new trends look to begin to empower businesses to outsource their complex IT needs, to someone who understands them implicitly. What you need is a managed services partner to help you take hold of 2021.


1. Telecommuting

More and more companies are allowing their employees to work from home. The recent pandemic has advanced this process quickly. Telecommuting has become a new way of work-life by alleviating company costs and allowing flexibility for employees. Platforms like Zoom, Webex, and Microsoft Teams have made work from home life possible. These platforms have proven to companies that employees can work remotely while getting their work done efficiently and effectively. It also allows you and your technology partners and/or managed service providers to collaborate with the best talent from all around the globe, and bring them virtually into your local market, to have at your disposal.

2. Artificial Intelligence (AI) 

You do not have to be a giant tech company to implement and invest in AI for your business. AI is already installed in our everyday lives, from entertainment to basic cybersecurity. Use AI to your advantage. AI will help your business save time and money by automating and optimizing your everyday operations. AI will help increase productivity and operational efficiency. AI will help make decisions faster and more accurately. AI may already seem advanced, but it will only continue to grow and expand throughout every facet of life. 

3. Privacy

With more people working from home and working with potentially sensitive data, privacy has become an important asset to both the company and its employees. Without proper privacy settings, you may be at fault for compromising your identity and your reputation both privately and professionally. Major tech companies like Google, Microsoft, and Alibaba have begun to develop new technologies to better encrypt the entire computing process, not just data. This new process is called the Confidential Computing Consortium. Although it is still in the early development stages, this is going to be a trend to keep an eye on throughout 2021, and there are plenty of solutions and experts available to help you protect and keep your information private. 

4. Hybrid Devices

It’s a growing trend that people want to have continuous connectivity. People are now looking for devices that work as a dual-purpose tool – such as a tablet/computer hybrid or mobile/tablet hybrids such as foldable phones. They want more for less, meaning more capabilities located in a single device. Hybrid devices help boost productivity, connectivity, and efficiency, but not all of them are built for enterprise environments and the potential for adding vulnerable endpoints to your internal networks.  Hence, when exploring this trend, it helps to partner with experts to help you secure your devices and networks.

5. Hybrid Service Environments

Merging private cloud and public cloud services establishes a hybrid environment. It creates a single, flexible and cost-effective solution. Edge computing is an example of a hybrid service environment. It uses the device to collect and process data in real-time. So instead of sending data to a central server, Edge computing helps by responding faster and more efficiently. Edge computing assists with improving data security, increasing the speed and bandwidth of data, reducing overall costs, and improves mobile edge computing (improved app performance). There are also specialists that can help you manage any migrations to the cloud and beyond. 

6. Cybersecurity

Hackers are taking advantage of the work from home lifestyle. Companies without proper cybersecurity are becoming more susceptible to hacks. As more employees work from home, that means fewer employees are working on-site, and many of them are accessing the network remotely. Hence, more vulnerable endpoints. Companies know they must invest in the proper cybersecurity to strengthen their networks. Hackers will only continue to grow smarter and stronger, so implementing proper cybersecurity protocols is more important now than ever. Implementing cybersecurity solutions, and outsourcing it to a team of experts, helps your business stay one step ahead of the hackers.  

7. Customer Data Platforms (CDP)

A customer data platform is a packaged software that produces a constant, unified customer database that is attainable to other systems. Overall it centralizes customer data from all sources and then makes the data accessible to other systems for marketing campaigns, customer service, and the overall customer experience. CDP helps companies improve how they interact with their buyers. As customer data continues to grow and become more complex, it will always continue to be imperative for sales and marketing operations to maintain a top tier level of customer service. To be more competitive in this market you have to pay attention to this during 2021. 

8. Quantum Computers

Quantum Computers were constructed to advance medicine, break sophisticated encryption tactics, and transform communications. These computers use qubits instead of traditional bits, and revolutionize how information is processed. These particular computers have almost no limitations when it comes to monitoring, querying, and analyzing data. Quantum computers are constantly advancing and this type of technology will advance us forward faster than ever, as well as become more widespread and accessible this year. As businesses begin to adopt this emerging technology, you’ll need to access the service of highly skilled IT professionals to take advantage of this computer revolution.

9. 5G Standardization

The next trend to watch for is 5G. Currently, this is the strongest most reliable connectivity to have in the market. As telecommuting has become a business staple, 5G is more important today and will continue to be throughout 2021 and beyond. 5G is the fastest network as of right now. Businesses must invest in 5G to stay ahead of the curve, or they will get left behind in connectivity and slow bandwidth. As this technology rolls out across the rest of the developed world, finding support for your technology needs will be a breeze, especially with nearshore managed services. Relying on IT partners such as these offer expert assistance, high interaction and frequent communication by answering customers within minutes not hours. 

10. Headless Technology

Be sure to watch as headless technology becomes more advanced and useful to companies. This form of software architecture helps create a more personalized shopping experience by separating front-end content (the information a user finds on a website) from back-end content (the server-side or internal process). With these new technical advances, customer acquisition costs can decrease for companies. Companies establishing headless technology architecture within an enterprise setting will gain an advantage over competitors, by offering a superior consumer experience. 

K2 Can Help You Transform

As emerging technology becomes more mainstream, it’s imperative that your business evolves with them, especially in 2021. In light of the previous year, many companies have already explored and begun to establish these trends in their business models. Don’t be a company that gets left behind in 2021. Implementing all or even some of these trends will help advance your business and stay ahead of the curve. Just like these trends are still developing, so should your company.  

But that doesn’t mean that your first step has to be a mass hiring spree and an expensive upgrade to your IT department. In fact, it’s quite the opposite. K2, for example, offers specialized services that include rosters of functional enterprise applications consultants and technical experts that can help you prepare for your digital transformation. Whether it’s migrating to a hybrid cloud service, beefing up your cybersecurity protocols, or developing software to take your CRM to a new level, partnering with a managed service provider like K2 will bolster your evolution and growth. With over 20 years of expert help and solutions, K2 is your team of local experts, with a global footprint to deliver first-class support to you. 

If you do not want to get left behind, the only way to move your company forward is to lean into the future of technology and take advantage of our expert managed service teams. Contact us today.

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