Technology changes fast, 2017 saw further developments and more widespread adoption of latest technologies such as big data mining, AI bots in customer service roles and the increasing value of cryptocurrency. But what does the year ahead have in store? Technology research company, Gartner recently published their research on predicted strategic technology trends for 2018. Of the ten, here are four that mostly stood out to me:
A digital twin is a digital representation of a real-world entity or system. In the context of IoT, digital twins are linked to real-world objects and offer information on the state of the counterparts, respond to changes, improve operations and add value. With an estimated 21 billion connected sensors and endpoints by 2020, digital twins will exist for billions of things in the near future. Potentially billions of dollars of savings in maintenance repair and operation (MRO).
Blockchain is a shared, distributed, decentralized and tokenized ledger that removes business friction by being independent of individual applications or participants. The technology holds the promise to change industries, and although the conversation often surrounds financial opportunities, blockchain has many potential applications in government, healthcare, content distribution, supply chain and more. Before embarking on a distributed-ledger project, ensure your team has the cryptographic skills to understand what is and isn’t possible.
Intelligent Apps and Analytics
Over the next few years every app, application and service will incorporate AI at some level. AI will run unobtrusively in the background of many familiar application categories while giving rise to entirely new ones. AI has become the next major battleground in a wide range of software and service markets, including aspects of ERP.
AI has massive potential to enhance decision making, reinvent business models and ecosystems, and remake the customer experience. Many organizations have already taken notice of this, with a recent Gartner survey indicating that 59% or organizations are gathering information to build an AI strategy, while the rest are piloting or adopting AI programs. We can safely assume that it’s clear enterprises should focus on AI in order to stay relevant – will you be investing and implementing AI to stay ahead of the game?
Will you be working on a project to implement one of these emerging technologies in 2018? Let me know in the comments below!
Margaret Kelly, Marketing Assistant based at K2 Partnering Solutions HQ in London.