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Administration Essentials for New Admins (ADM 201)

Overview

Comprehensive and hands-on, Administration Essentials for New Admins is the core training that ensures your success with Salesforce. It’s a must for new administrators. We recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

Who should take this course?

Administration Essentials for New Admins is designed for:

  • New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
  • Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers

This classroom-based course provides demonstrations, hands-on exercises, and personal attention from the instructor as well as interaction with your peers.

When you complete this course, you will be able to:

  • Customize your application, including page layouts, fields, tabs, and business processes
  • Create a secure Salesforce environment
  • Maintain and import clean data
  • Create high-value reports and dashboards
  • Setup workflow automation

Prerequisites

The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com.

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud

Upcoming Courses

Administration Essentials for New Admins (ADM 201), 19-23 June, London

Duration: 5 Days
Location: Central London
Discounted price: £2,750
Additional discounts are available for consultants who have worked with K2.
In addition, a £150 rebate will be offered if you successfully complete certification within 30 days of finishing the course.

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